Carlos Mendez

you@email.com · (512) 555-0523 · Austin, United States linkedin.com/in/repolish-ai

Senior DevOps Engineer

Technical Skills

• Cloud & Infrastructure: Kubernetes Terraform AWS Istio ArgoCD
• Observability: Datadog Prometheus Grafana ELK Stack
• CI/CD & Automation: GitHub Actions CircleCI Ansible Python

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Summary

DevOps and SRE engineer with 6+ years of experience building reliable, scalable infrastructure. Expert in observability, incident response, and site reliability practices. Reduced MTTR by 60% and improved SLO attainment to 99.99% across multi-cloud environments.

Experience

Senior DevOps Engineer — Datadog

2021-06 – Present

• Architected the internal observability platform processing 500TB+ of telemetry data daily, serving 2,000+ internal users across engineering teams.
• Designed and implemented SLO-based alerting framework that reduced noise by 70% and improved on-call engineer quality of life.
• Led the migration of 200+ microservices from self-managed infrastructure to Kubernetes, achieving zero downtime during cutover.
• Established incident response runbooks and postmortem culture, reducing mean time to resolve critical incidents from 45min to 18min.

Site Reliability Engineer — HashiCorp

2018-03 – 2021-05

• Managed cloud infrastructure across AWS, Azure, and GCP for HashiCorp Cloud Platform (HCP) serving 10K+ enterprise customers.
• Automated infrastructure provisioning using Terraform and Vault, reducing deployment time from hours to under 5 minutes.
• Built a self-service Kubernetes platform used by 50+ engineering teams, complete with centralized logging, monitoring, and cost allocation.

Education

• B.S. in Computer Science, University of Texas at Austin (2012-09 – 2016-05)

Certifications

• AWS Solutions Architect Professional (2023)
• CKA (Certified Kubernetes Administrator) (2022)
• HashiCorp Certified: Terraform Associate (2023)

Speaking

• KubeCon NA 2024 - "Observability at Scale: Lessons from Datadog's Internal Platform"
• SREcon 2023 - "From Firefighting to Engineering: Building an SLO Culture"

Open Source

• Core contributor to OpenTelemetry Collector project
• Created popular Terraform module registry for Datadog integration (5K+ GitHub stars)

Community

• Founder, Austin DevOps Meetup (1,500+ members)